FAQs
Shipping & delivery
How much is shipping?
Malaysia
From RM6 — Domestic tracked shipping (1–3 business days).
Singapore
From SGD6.50 — Tracked international shipping.
SEA (Indonesia, Thailand, Philippines, Vietnam & surrounding countries)
From USD12 — Tracked international shipping rates calculated at checkout
East Asia (Japan, South Korea, Hong Kong, Taiwan, China)
From USD8 — Tracked international shipping rates calculated at checkout
USA & Canada
From USD15/CAD equivalent — Tracked international shipping.
Europe
From €15 — Tracked international shipping.
Australia & New Zealand
From AUD18 — Tracked international shipping.
Middle East & Africa
From USD27 — Tracked international shipping rates calculated at checkout
Rest of the World
International shipping is generally below USD30 excluding express shipping options
Express shipping rates are calculated at checkout depending on your location.
How long does shipping take?
Malaysia & Singapore
Standard tracked shipping typically takes 1–3 business days
Singapore
Standard tracked shipping typically takes 3–5 business days
International Orders
For the rest of the world, standard international shipping usually takes around 15–20 business days depending on the destination country.
Express Shipping
Express shipping is available worldwide and typically arrives within 1–3 business days depending on your location
How long is processing time?
Orders are typically processed within 1–3 business days before shipment
During launches, promotions, or high order volumes, processing times may be slightly longer. We always do our best to get your order out as quickly as possible 🤍
Are customs fees or import taxes included?
International orders may be subject to customs duties or import taxes depending on your country’s regulations. These charges are the responsibility of the customer.
Sizing & Fit
How do I choose my nail size?
You can follow our sizing guide available on the website (view here) If you are between sizes or unsure, we recommend sizing up for the best fit.
What sizes do you offer?
Currently we offer 3 sizes S, M, L. If you struggle to find your size, you can contact us at contact@nailorabeauty.com
Find Your Next Set
Luxe Collection
Luxe Collection
