Refund policy

Nailora Beauty Return & Refund Policy

Thank you for shopping with Nailora Beauty 💖
Due to the nature of our products, hygiene and safety are our top priorities.

Returns & Exchanges

Due to hygiene considerations, we do not offer returns or exchanges for:

Change of mind
Incorrect sizing
Preference of design or style

We kindly encourage you to review your order carefully before purchasing.

If you are unsure about sizing, feel free to contact us at contact@nailorabeauty.com we’re happy to help you find your perfect fit before you place your order.

Damaged, Faulty, or Incorrect Items

In the unlikely event that your order arrives:

Damaged
Faulty
Incorrect

Please contact us within 48 hours of receiving your order at contact@nailorabeauty.com , along with clear photos of the issue.

Once reviewed, we will offer a replacement or suitable solution.

Please note: Items sent back without prior approval will not be accepted.

Return Eligibility (if approved)

If a return is approved, the item must:

Be unused and unopened
Be in its original packaging
Include all components (e.g. nail set, glue tabs, tools)
Be accompanied by proof of purchase

Return Process

To request a return, contact us at contact@nailorabeauty.com .

Unless the item is faulty or incorrect, customers are responsible for return shipping costs.

Refunds

Once we receive and inspect your return, we will notify you of the outcome.

If approved:

Refunds will be issued to your original payment method
Please allow up to 10 business days for processing

Your bank or payment provider may take additional time to reflect the refund.

Additional Notes

Nailora Beauty reserves the right to decline returns that do not meet our policy requirements
For hygiene reasons, opened or used press-on nails cannot be returned
In certain cases, we may offer a one-time courtesy solution at our discretion